FAQ

Question 1

How do I become tax exempt with your company?

Answer

To be tax exempt you need to be a licensed reseller and will need to provide us with your AZ5000 form filled out along with your resellers license.

Question 2

Can you upgrade my systems to windows 10?

Answer

Yes and we will provide you with a microsoft authorized product key

Question 3

Do you do any desktop or laptop repairs?

Answer

Yes we do. The repair diagnosis is $45 - from there we can figure out whats going on with your unit and provide you the cost of repair

Question 4

Do you have any gaming systems?

Answer

Yes we do - we can custom build a desktop or laptop system

Question 5

Is my system worth upgrading or should I just purchase another?

Answer

We can absolutely provide you with this advice based on what the issues are with your computer, the resale value of your unit and its age.

Question 6

Do you carry Microsoft Office?

Answer

We do not - but there are lots of free alternatives available

Question 7

Can you wipe my computer clean and reinstall the operating system?

Answer

Yes we do - the cost of this service is $129.99

Question 8

Do you have a virus removal service?

Answer

Yes we do - the cost of this service is $95

Question 9

How do you acquire your inventory?

Answer

Our inventory comes from businesses and large corporations all around the country

Question 10

How do I activate Windows 10?

Answer

Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow. Depending on how you got your copy of Windows 10, you'll need either a 25-character product key or a digital license to activate it. Without one of these, you won't be able to activate your device. The product key or digital license can't be substituted for one another. To find out which one your device uses, see What activation method do I use, a digital license or a product key? in the list below. A digital license (called a digital entitlement in Windows 10, Version 1511) is a method of activation in Windows 10 that doesn't require you to enter a product key. If you upgraded to Windows 10 for free from an activated copy of Windows 7 or Windows 8.1, you should have a digital license instead of a product key. A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX During installation, you'll be prompted to enter a product key. If you have a digital license, select the option to continue without entering a product key. For help finding your product key, see Find your Windows product key.

Question 11

Where is the product key located?

Answer

Check out this video on where you may find your product key!

FAQ

Windows Activation

Frequently asked questions